Emails in OpenWater
An overview of how emails are managed and sent from OpenWater.
Written by Jackson Clarke
Updated over a week ago
You can enable, use and customize emails throughout OpenWater. This article provides an overview on all OpenWater emails.
Follow the links below each description for More Information.
- System Settings > System Emails
These emails are automatic and used by all your programs by default. They're sent based on actions performed. e.g., "Submitter Registration", "Application Updated" etc.
More information - Program Settings > General Information > Email Configuration > Use Custom
These are the same emails as the System Emails except they're overwritten at the program level. This way you can have custom System Emails per program.
More information - Round Settings > Confirmation Emails
These emails are sent when a submission is Save & Finalized by an applicant. Multiple confirmation emails can be sent to multiple addresses based on custom conditions and email overrides.
More information - Tools > Email Wizard
These emails are sent based on certain conditions like "User has Incomplete Application", "Judges who have assignments to complete", etc. They can be sent right away or scheduled to go out on a certain date/time.
More information - Round Settings > Submission Form > Letter of Recommendation Fields
When sending a request for a Letter of Recommendation an email is sent to the recommender with a recommendation request and an email is sent to the applicant when their recommendation has been received, both can be customized.
More information
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